Thank you for choosing to purchase digital products from Jelly Social Lab. We strive to provide high-quality digital downloads that meet your needs and expectations. As digital products cannot be returned, we have established the following refund policy to ensure transparency and a smooth customer experience:
1. All Sales Are Final: Due to the nature of digital products, all sales are considered final once the purchase is completed. We are unable to offer refunds, returns, or exchanges for any digital products, including but not limited to software, e-books, templates, graphics, and other downloadable materials.
2. Quality Assurance: We take great care to ensure the quality and accuracy of our digital products. Before making a purchase, we encourage you to review the product description, features, and any available previews to make an informed decision.
3. Technical Assistance: If you encounter any technical issues or difficulties accessing your purchased digital product, please don't hesitate to contact our customer support team at [customer support email]. We are here to assist you and resolve any technical problems you may encounter.
4. Unauthorized Distribution: Purchased digital products are intended for personal or internal business use only. Redistribution, resale, sharing, or any form of unauthorized distribution of our digital products is strictly prohibited and may result in legal action.
5. Contact Us: If you have any questions, concerns, or need assistance related to your purchase or our refund policy, please contact our customer support team at firstname.lastname@example.org We are here to help and will respond to your inquiries in a timely manner.
Please note that by completing a purchase on our platform, you agree to abide by this refund policy.